Before you start Only residents of Leicester, Leicestershire and Rutland can use this service. This website is only a signposting service. It can’t make any clinical diagnoses, and you must not use this website to diagnose your medical conditions. Terms I agree to the terms of service above. What is the start of your postcode?This is so that we can determine if you can use this website.Postcode Sorry, only residents of Leicester, Leicestershire and Rutland can use this service. Please contact NHS 111 if you’re worried about your condition. Please select what best describes your problem I’ve a problem with my eyelid(s) I’ve a problem with my eye(s) I’ve a problem with my vision I’ve got double vision I’ve had an accident It’s a contact lens related problem Something else How long have you had the problem with your eyelid(s)? Less than 1 month More than 1 month Please make an appointment at a CUEs practice. Click here to find a practice close to you. Have you got a temperature? Yes No Don’t know eyelidDo you feel unwell? Yes No Is it one eyelid or both eyelids? One Both Please make an appointment at a CUEs practice. Click here to find a practice close to you. Has you eyelid suddenly dropped? Yes No Please attend eye casualty – Windsor Clinic, Leciester Royal Infirmary, Infirmary Square, Leicester LE1 5WW 0116 258 6273 Please attend eye casualty – Windsor Clinic, Leciester Royal Infirmary, Infirmary Square, Leicester LE1 5WW 0116 258 6273 Are there blisters on the skin? Yes No Can you see or feel a lump on the eyelid? Yes No Has your eyelid suddenly dropped? Yes No Are there any blisters on the skin? Yes No Can you see or feel a lump on the eyelid? Yes No Please attend eye casualty – Windsor Clinic, Leciester Royal Infirmary, Infirmary Square, Leicester LE1 5WW 0116 258 6273 Please make an appointment at a CUEs practice. Click here to find a practice close to you. Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. When did the accident happen? Today Less than one week More than one week Please attend eye casualty – Windsor Clinic, Leciester Royal Infirmary, Infirmary Square, Leicester LE1 5WW 0116 258 6273 Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Please make an appointment at a CUEs practice. Click here to find a practice close to you. If you cover one eye over, does the double vision go? Yes No When did the double vision start? Less than 4 weeks More than 4 weeks Please make an appointment at a CUEs practice. Click here to find a practice close to you. Please make an appointment at a CUEs practice. Click here to find a practice close to you. Please make an appointment at a CUEs practice. Click here to find a practice close to you. Please attend eye casualty – Windsor Clinic, Leciester Royal Infirmary, Infirmary Square, Leicester LE1 5WW 0116 258 6273 When did the contact lens problem start? Less than 24hrs Less than 1 week Over 1week ago CL Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Is your vision normal? Yes No CLIs your eye painful? Yes No CL Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Please make an appointment at a CUEs practice. Click here to find a practice close to you. Tell us more about your vision problem It’s it still there It’s gone away now vision probIs it in one eye or both eyes One eye Both eyes vision probWas it in one eye or both eyes? One eye Both eyes How quickly did it start Gradually Suddenly vision prob Please make an appointment to see your own optician Is your eye painful? Yes No vision probDoes it hurt when you move your eye? Yes No vision probDo you have any of the following? Your jaw aches when you chew Your scalp is tender when you brush your hair Headaches None of these vision prob Please make an appointment at a CUEs practice. Click here to find a practice close to you. Please make an appointment at a CUEs practice. Click here to find a practice close to you. Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Please make an appointment at a CUEs practice. Click here to find a practice close to you. Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Did you vision go black? Yes No unilateral vision Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Did you see any flashes of light? Yes No visual prob Please make an appointment at a CUEs practice. Click here to find a practice close to you. Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Please make an appointment to see your own optician Did your vision go black? Yes No bilat visual prob Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Did you have any visual disturbance such as flashes of light / zig zag lights / heat shimmer effects Yes No bilateral gone away vis prob Please make an appointment at a CUEs practice. Click here to find a practice close to you. Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. What problem do you have with your eye(s) My eye(s) hurt I can see floaters My eye(s) are red Something else Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. On a scale of 0-5 how bad is the pain / discomfort 0 1 2 3 4 5 Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Are you sensitive to light? Yes No my eye hurts Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Please make an appointment at a CUEs practice. Click here to find a practice close to you. Please attend eye casualty – Windsor Clinic, Leciester Royal Infirmary, Infirmary Square, Leicester LE1 5WW 0116 258 6273 Are the floaters in one eye or both eyes? One eye Both eyes Please make an appointment at a CUEs practice. Click here to find a practice close to you. When did you notice the floaters? Less than 1 week Less than 2 months More than 2 months floaters Please make an appointment to see your own optician Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Have you noticed any of the following? Flashes of light towards the edge of your vision A shaddow over your vision, which doesnt move None of these Please make an appointment at a CUEs practice. Click here to find a practice close to you. Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Is the problem with one or both eyes? One eye Both eyes red eyesHave you got any discharge from your eyes? Yes No Please see a pharmacist, as you may have an eye infection Are your eyes itchy or gritty / burning? Itchy Gritty / burning Please see a pharmacist, as you may have an allergy Please see your own optician as you may have dry eyes Are you sensitive to light? Yes No red 1 eye Please make an appointment at a CUEs practice. Click here to find a practice close to you. Is your eye painful? Yes No Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back. Please make an appointment at a CUEs practice. Click here to find a practice close to you. Contact the CUES advice line for help on 0116 326 5588. Or, click here to arrange a call back.